For companies without an IT department. Helpdesk, packages and ownership of the environment, instead of a full-time hire.
Most tickets we close remotely the same day. When a case needs someone on site, we come at an agreed time. The scope of on-site visits is set in the contract.
See if you recognize any of these situations. It is exactly in moments like these that IT outsourcing and 24/7 IT support for business deliver the greatest value.
A server failure stops the whole company, and without an in-house IT team repairs drag on for hours. With IT outsourcing and 24/7 server monitoring we detect and fix issues before your clients and staff even notice.
Companies without proper IT security lose data, clients and reputation, and the ransom is a fraction of the real damage. We deploy ransomware protection, Sophos firewalls and offsite backups before an incident happens.
A backup nobody tests is an illusion of safety. It fails exactly when you need it most. We deploy and monitor backup and data recovery with regular restore tests, so you have certainty, not theory.
A poorly designed company network, outdated switches and a weak VPN mean frustration and lost productivity, especially with remote work. We design and maintain a fast, secure network and VPN for business, done once and done right.
Tracking Microsoft 365 licenses, updates and compliance is a full-time job. We take over software management entirely. We watch deadlines, cut costs and ensure contractual compliance.
Recognize even one of these situations? Book an IT audit. We will show you how much you really gain from IT outsourcing instead of constantly putting out fires.
The plan is not a pool of hours to spend. We take responsibility for keeping the environment running and we track what needs doing ourselves.
One place for tickets: portal, phone and email. Computers, printers, mail, Wi-Fi and access to systems. Every ticket has a number, a deadline and a named owner.
Accounts and permissions, updates, performance, order in the configuration. We manage Microsoft 365, Google Workspace and Active Directory, depending on what you run.
Servers, network and services checked around the clock. The alert reaches us, not you, so we usually react before the first ticket from an employee.
Local and offsite copies, encrypted, with no option to overwrite. We test recovery regularly and show the result in the report.
Protection against ransomware and phishing, multi-factor authentication, security patches, permission reviews. We work with what you already have.
Selection and supply of hardware and licences at partner prices, with deadlines and compliance tracked. The environment documentation stays current and stays yours.
The core offer is a complete IT department on subscription. Basic IT Care remains a lighter option for small teams. We do not sell cheap man-hours. We take responsibility for the environment.
Individual quote
A lighter option for small teams: helpdesk, monitoring and backup. Quoted after the audit and matched to your scale, not to the lowest rate on the market.
Cancel with one month's notice - zero lock-in.
from PLN 2,500-3,500/month
A complete IT department on subscription. We take over management and full responsibility for your environment - backed by PLN 2 million liability insurance.
Full documentation of your environment - always yours, handed over within 5 days if you decide to leave.
Individual quote
For companies where downtime or a data breach means real losses and legal liability - law firms, healthcare, finance, manufacturing.
Instead of cheap man-hours, we take responsibility for your IT. PLN 2 million liability insurance, no lock-in, and environment documentation in 5 days.
| Comparison | We (IT Outsourcing) | IT job |
|---|---|---|
| Responsibility | Insurance PLN 2 million | Responsibility on the part of the company |
| Leaving the contract | One month’s notice, no lock-in | Employment notice + knowledge in one head |
| Environment documentation | Handed over in 5 days, always yours | Depends on one person |
| Costs | approx. PLN 2,500-3,500 / month | from PLN 7,000 + ZUS |
| Range | The entire IT team + tools | One person |
| Continuity | Guaranteed Availability | Holidays, illnesses |
| On-site service | Yes | Yes |
| Implementation time | Immediate support | 1-3 months of recruitment |
| Specialization | Access to experts (networks, servers, administrators) | Limited to one person |
| Tools and licenses | Included in the price | Additional costs |
| Response time | Contract SLA with a defined time | Depends on occupancy |
| Hidden costs | None | Only during working hours (8am-4pm) |
| Availability | 24h | Only during working hours (8am-4pm) |
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The core offer is Business IT 360°, about PLN 2,500-3,500/month to take over responsibility for your IT, instead of a full-time hire at PLN 7,000+ and the risk of getting stuck.
Book an audit, no lock-inFrom first contact to full IT handover, with no downtime and no chaos.
We carry out a detailed audit of your infrastructure: servers, network, backup, licences, security. We map existing assets and identify risks. You receive the report regardless of any further decision.
Based on the audit we prepare a tailored offer. We show clearly: what we take over, how we respond, what SLA we guarantee and the monthly cost. No hidden fees.
We sign the contract and start onboarding: take over access, document the environment, configure monitoring and deploy management tools. You keep working normally the whole time.
Your infrastructure is monitored round the clock. Alerts, automated responses, monthly reports and a dedicated account manager. Submit tickets via client portal, phone or e-mail.
Once a quarter we analyse infrastructure status, present cost and security optimisation recommendations and plan any technology investments. You always have the full picture.
The contract has to work even when you decide to leave it. That is why the terms look as follows.
Our liability for damages is insured for PLN 2 million. A policy with a stated sum insured, not a reassurance given in a sales call.
We do not tie you into an annual contract or a lock-in period. One month’s notice applies from the first day, with no exit penalties.
We document the whole environment as we go and it belongs to you. When the partnership ends, we hand it over within 5 days and brief your next provider.
Administrator accounts, domains and licences are registered to your company. Taking back control of the infrastructure needs neither our consent nor our help.
One fixed monthly rate. Work outside the subscription is quoted upfront and starts once you approve it, so nothing reaches the invoice that you have not agreed to.
You have an assigned account manager and you know them by name. Response times are written into the contract, from 15 minutes for critical incidents.
The first meeting takes 30 minutes and commits you to nothing. We will tell you straight whether we can help and what we would propose.
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