Of course, we are aware that each company is different and needs tailored services, for some the price is important, for others the fast response time, each client can count on an individual approach depending on their needs.
Our knowledge and experience in many areas i.e. Networks, IT Infrastructure, Servers allows us to safely relocate your equipment, start up and configure it in the new location without major interruption to your business.
Yes, we have carried out projects to update and upgrade IT infrastructure in companies many times. One of the services we provide is IT infrastrutcture maintenance, where our Administrators update and upgrade the entire infrastructure on an ongoing basis.
Depending on your choice of environment whether it be a local server or the cloud, we are able to purchase, install and configure a suitable solution that will automatically back-up the devices/systems required by the customer.
At Interactive Workspace, we are committed to high quality service, which is why each client is assigned between 2 and a dozen IT specialists who continuously deliver comprehensive IT support.
We offer mail migration services, the topic is quite often carried out by our specialists. We will prepare the entire environment, configure all mailboxes and transfer all data to the new environment.
We have experience with many project management systems. One of the largest and most flexible solutions we recommend is the Atlassian ecosystem. Our Architects and specialists in this software will help prepare the plan, configure and deploy all employees of the company.
Of course, we have several partnerships through which we obtain lower prices for IT equipment or licences. Our company policy is to make money on services, not hardware or licences, so all negotiated discounts are automatically passed on to the customer.
Of course, many clients are in the midst of longer projects that require one close-knit team to deliver the product. We handle the hiring, delivery and maintenance of such a team. The management and assignment of tasks is handled by the client.
No problem, all of our specialists speak at least one foreign language (mainly English) at a communicative level.
We are very flexible, if you want to resign completely then we have a one month notice period or in case of a possible allocation in another project you can resign immediately. We can also move to a Time & Material collaboration where you pay for the work done/meetings with the people concerned.
No, we do not host applications, however, we can help you prepare the environment and install on your clients servers.
Yes, you can find it under: Offer -> Service Configurator
Most of the people in our company work remotely from various locations in Poland and abroad, so getting there is not a problem. Please note, however, that we are able to fix 95% of incidents via a remote connection.
Yes — we serve companies across Poland. Most tickets are resolved remotely within the agreed SLA. On-site interventions are carried out in Wielkopolska and the surrounding area; for other locations we agree travel time individually or use local partners.
Standard onboarding takes 1–2 weeks: infrastructure audit (1–2 days), scope proposal (up to 5 days), contract signing and monitoring setup. In urgent cases we can start remote support within 24–48 hours of signing.
Business IT 360° and Enterprise IT Security packages include 24/7 monitoring and a response time of 15–30 minutes for critical failures. You have a direct emergency number for your account manager and can submit tickets via the client portal. Nobody waits until Monday.
Yes, we regularly take over infrastructures from previous providers. We audit, document the environment and gradually assume responsibility. We ensure business continuity — your staff keep working normally throughout.
Yes — we are a Microsoft partner. We manage Microsoft 365 (licences, Exchange, Teams, SharePoint), deploy and administer Azure and hybrid environments. We optimise cloud costs and enforce security policies.
For an initial quote we need: number of servers and workstations, number of employees, systems and applications in use, and your current IT support model. A precise quote is prepared after the free audit — it takes 1–2 days and costs nothing.
The first meeting takes 30 minutes. We will tell you straight whether we can help and what we would propose. We start with a free audit — no obligations.
2019 - 2024 Interactive Workspace Ltd. - All rights reserved.